ATM services

Deposit

  1. Insert your bank card into the card slot or tap your bank card, mobile device or smartwatch1 (see contactless use) on the reader.
    Select the language of communication (Hungarian, English, German), then enter your PIN code and select the "DEPOSIT" menu item.
  2. Prepare the amount to be deposited⁣

    Unfold and smooth out the Hungarian forint banknotes you wish to deposit, and check that they are undamaged and do not contain any foreign objects (e.g., coins, paper clips).
  3. Insert the banknotes into the ATM!⁣

    The ATM will check and count the money in a few seconds. Banknotes that are unsuitable for any reason (e.g., crumpled, folded, damaged, glued, or incomplete) will be returned by the ATM.
  4. Approve the deposit!⁣

    The amount deposited will appear on the screen. You can then approve the deposit or add more banknotes. After approval, the ATM will print a receipt and the deposit will appear in your bank account immediately.

What to watch out for when making a deposit?

  • Only insert HUF banknotes into the ATM
    
Coins and foreign banknotes are not accepted by the machines.
  • Remove any items that do not belong in the ATM⁣

    Please remove the banknotes from the envelope and remove any clips, paper clips, rubber bands, or money bands, as these may cause the transaction to fail and damage the ATM!

Cash deposit service

You can use the cash deposit service from 1 May 2023 in MBH Bank’s ATM network if your bank card starts with one of the identification numbers listed below.

Bank card identification number prefix 533418, 540719, 540720, 542436, 547425, 547337 409360, 510019, 525642, 557704
Availability of the cash deposit service You can only deposit cash at previous MKB Bank ATMs You can only deposit cash at previous Budapest Bank ATMs
Number of banknotes that can be deposited in a single transaction 150 200
Maximum amount that can be deposited per day HUF 9 million HUF 2 million2
Bank card identification number prefix
Availability of the cash deposit service
533418, 540719, 540720, 542436, 547425, 547337
You can only deposit cash at previous MKB Bank ATMs
409360, 510019, 525642, 557704
You can only deposit cash at previous Budapest Bank ATMs
Bank card identification number prefix
Number of banknotes that can be deposited in a single transaction
533418, 540719, 540720, 542436, 547425, 547337
150
409360, 510019, 525642, 557704
200
Bank card identification number prefix
Maximum amount that can be deposited per day
533418, 540719, 540720, 542436, 547425, 547337
HUF 9 million
409360, 510019, 525642, 557704
HUF 2 million2

You can find the previous operator of the ATM in the detailed information and on the sticker physically placed on the ATM that says "You are standing in front of an ATM previously operated by MKB Bank" or "You are standing in front of an ATM previously operated by Budapest Bank."

Other important information

Make sure that the banknotes are undamaged. The ATM will return crumpled, glued or incomplete banknotes.

During the deposit, the ATM will examine the banknotes and withdraw any that are suspected of being counterfeit, which will be indicated on the receipt issued. After the withdrawn banknote(s) have been examined, the value of the banknote(s) deemed to be genuine will be credited to the account associated with the debit or credit card used for the deposit.

After inserting the banknotes you wish to deposit, do not touch the ATM slot, as this may cause the ATM to malfunction and the banknotes to be retained. If this does happen, cancel the deposit and start the process again.

Branches and ATMs

Find your nearest bank branch or ATM

Branch and ATM locator


Payment

  1. Insert your bank card into the card slot or tap your bank card, mobile device or smartwatch1 (see contactless use) on the reader.⁣

    Select the language of communication (Hungarian, English, German), then enter your PIN code and select the "CASH WITHDRAWAL" menu item.
  2. Select the desired amount⁣

    Choose from the predefined amounts, or go to the "OTHER AMOUNT" menu item.



    In the latter case, use the numbers on the keypad to enter the amount you wish to withdraw and confirm by selecting the "CORRECT" menu item. If you wish to correct the amount you have entered, select the "INCORRECT" menu item. If you have changed your mind, you can return to the previous screen by selecting the "CANCEL" menu item to return to the previous screen.
  3. Confirmation
    
Check the amount displayed on the screen and confirm the payment.
  4. Execution and receipt printing⁣

    Before dispensing the banknotes, the ATM will ask if you would like to print a receipt for the amount withdrawn. Select YES or NO, then take the banknotes from the cash dispenser. If you requested a receipt, take it from the receipt dispenser.

What to watch out for when making a withdrawal?

  • You can only withdraw Hungarian banknotes with debit and credit cards from MBH Bank ATMs bearing the VISA and Mastercard logos.
  • At the end of the transaction, count the banknotes dispensed and make sure you have removed your bank card from the ATM card reader slot.
  • The amount that can be dispensed at one time (and the maximum number of banknotes that can be withdrawn at one time) depends on the settings and current capacity of the ATM (e.g., denomination availability, current ATM stock).
  • If you do not remove your bank card within 30 seconds of the end of the transaction (the machine will warn you), it may be retained and you will only get it back later.

Contactless (NFC) use

  1. To use this function, you need a bank card issued by MBH Bank, or a digitally registered MBH bank card for use with a mobile device, as well as NFC function support and activation.
  2. Touch your bank card, mobile device or smartwatch to the symbol displayed on the ATM.
  3. Touch your bank card, mobile device or smartwatch to the symbol displayed on the ATM.
  4. Enter the PIN code for your card and continue with the desired transaction.

Security tips

  • Keep your PIN code confidential! Never store the code with your bank card, and do not write it down in your mobile device or notebook. We will never ask you for your PIN code in any form or through any channel.
  • Do not let anyone see what PIN code you enter or how much money you withdraw.
  • If your card is damaged during the transaction or the ATM does not return it, call +36 1 373 3399 (from abroad) or 06 80 350 350 (in Hungary), and if our colleagues recommend it, block your bank card immediately. If you are using a bank branch ATM, ask our colleagues at the bank branch for help during opening hours.
  • Put your bank card away immediately after the transaction and, if possible, do not count your cash at the ATM, but later, in a safe place.
  • If you use the ATM in contactless mode, i.e. using NFC, ALWAYS make sure that you have completed your transaction and ALWAYS exit the ATM menu.

Blocking your bank card (irrevocable blocking)

What should you do if your bank card is damaged, lost, or stolen? Please report the loss or theft of your bank card immediately to Telebank customer service (06 80 350 350; from abroad: (+36) 1 373 3399) or at a bank branch.

Information required for reporting:

  • Bank card number
  • The expiry date of the bank card
  • The bank account number linked to the card

If the cardholder does not know this information, our customer service representatives at Telebank will take steps to block the bank card using the cardholder's other identification data.

Further useful information regarding card blocking:

  • We recommend saving the Telebank telephone numbers (06 80 350 350; from abroad: (+36) 1 373 3399) in your phone so that you can reach our bank immediately if necessary.
  • Make a note of your bank card's identification details (card number, expiry date) and keep them separate from your bank card. This will speed up the process of blocking your bank card.
  • Anyone can take action on your behalf to block your bank card (e.g. if your card is found).
  • Upon request, we will issue a new bank card to replace a stolen/lost bank card. Once a lost or stolen bank card has been blocked, it cannot be reactivated or used even if it is found.

Frequently asked questions

What services are available to member bank customers?

The following services are available on our ATM network: withdrawals, deposits (currently not available with accounts opened at Takarékbank), balance inquiries, bank card activation, PIN unlocking, PIN replacement and iPin modification, as well as mini statements (the latter three functions are only available at previous Takarékbank ATMs). The availability of each function varies depending on the card type (MasterCard, Visa), see below.

Where and to which member bank customers is the deposit function available?

Our customers can make deposits at ATMs in our branches. Our bank is continuously developing its branch network to make the deposit function widely available to our customers wherever possible. Please note that the service is only available at ATMs and exclusively to previous MKB and Budapest Bank customers (it will become available to previous Takarékbank customers in the near future).

What functions are available at ATMs with MasterCard and VISA cards?

The main ATM functions (withdrawals and deposits) are available with both cards, but the additional functions offered by individual ATMs may vary depending on the card type. You can find detailed information about this under "Useful Documents," where you can see whether you can access the requested function with your card.

Can I use ATMs of banks and service providers sponsored by MBH Bank, (Polgári Bank, Oberbank, MBH Duna Bank, Cashere) on the same terms I can MBH ATMs?

Yes, these ATMs are available to our customers under the same conditions as ATMs operated by MBH Bank. A list of available ATMs of sponsored banks can be found on the websites of the banks mentioned.

Other useful functions

Balance check

You can check your balance before and after a transaction at an ATM.

Bank card activation

You can activate your card by inserting it into an ATM and withdrawing cash or checking your balance.

Secure online banking

Bankbiztonság

Be careful!

Fraudsters often pretend to be bank officers or regulatory officials and try to convince you that the money in your account is at risk. To prevent losses, they usually ask you to install an application that provides remote access and/or ask you to provide your online banking login details and confirmation password. The aim of fraudsters is to scare you and cause alarm, so they use communication designed to achieve this.  Neither the Bank nor the authorities will ever ask you to install any program on your IT device, nor will they ever ask you to provide confidential information, netbank login details, or to transfer your money to a "security account" or withdraw your money in cash and hand it over to them. If the Bank detects suspicious activity on your account/card, it will take the necessary steps without asking you or involving you. If you find a call or transaction suspicious, hang up immediately and call the Bank without delay at 06 80 350 350 from within Hungary or +36 1 373 3399 from abroad. Protecting your data is key to preventing fraud. If you suspect that you have been the victim of fraud, please call the Bank immediately at the above numbers.

Details

1Contactless (NFC) use is only available for MBH Bank customers.

2The daily maximum amount that can be deposited applied per per bank card.

The accounts held at MBH Bank are protected by the National Deposit Insurance Fund. For further details and terms and conditions, visit the www.oba.hu website.

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