Instant Payment System

• If the amount does not exceed HUF 20 million
• It is initiated via an electronic channel (e.g. mobile app, online banking)
• Ii is not a scheduled, future-dated transaction (i.e. no future date is set for the transfer)
• It is transferred from a HUF payment account in Hungary in HUF

• Transfers exceeding HUF 20 million
• Transfers with a pre-set value date
• Standing orders
• Foreign currency transfers
• HUF transfers initiated from a foreign currency account and HUF transfers from a HUF account to your own foreign currency account
• Direct credit transfers
• For corporate customers, if the paying party approves more than one order at a time (except where, due to the quantitative limitations of sending transactions to the central system, the Bank executes simultaneously approved orders individually under the terms and conditions of instant payment.).
• Transfers ordered at a bank branch or via telephone customer service.

You do not need to indicate this. If the transfer meets the conditions, it will be executed as an instant payment without any special request or indication.

No. Only transfers initiated via electronic channels (e.g. netbank, mobile app) that meet the conditions for instant payment are completed within 5 seconds.

The fee for instant payment is the same as the fee for one-off transfers in HUF from a HUF account initiated via electronic channels.

Yes, transfers that meet the conditions arrive in the beneficiary's account within 5 seconds, any day of the year, day or night.

No, the service is only available for HUF transfers in Hungary.

No, the service is only available for payment accounts.

In this case, the Bank will not execute the transfer as an instant payment, but in accordance with the acceptance and execution deadlines specified in the relevant announcement or list of terms and conditions. If you wish to transfer an amount greater than HUF 20 million and it is important that the beneficiary receives the money immediately, you should transfer it in several smaller instalments, taking into account the daily limit associated with the given electronic channel.

In the case of in-bank transfers, the Bank will execute as an instant payment orders as instant payment without any upper limit, when they meet that they meet all other conditions for instant payment.

Yes, if you specify a future date, the Bank will execute the transaction on the specified date as requested than immediately.

What happens if I initiate an instant payment but there are insufficient funds in my account?Ha az átutalás megfelel az azonnali fizetés feltételeinek, akkor a tranzakciót fedezethiány miatt a Bank visszautasítja. Az átutalást meg kell ismételnie, amikor van már fedezet a számlán.

• On the MBH Netbank (previously BB) and MBH Bank App (previously BB), MBH Bank interfaces, you can see why the transfer failed in the sent orders menu.
• On the MBH Netbank (previously MKB) interface and in the MBH Bank App, the reason for the rejection is immediately displayed on the results screen after the transfer is initiated, which can also be viewed later in the MBH Netbank (previously MKB) service under Current orders / Failed orders. On the MBH Vállalati Netbank (previously MKB), MBH Vállalati App and MBH Direct Bank (previously MKB) interfaces, under the Sent orders menu item.
• On the MBH Netbank (previously Takarék) interface and in the MBH Bank App, after initiating the transfer, the result screen will display information about the success of the order with the reason for rejection, and the bank status of the order can be viewed under the Manage Orders / Order Status menu item. On the MBH Direct Bank (previously Takarék E-Bank) interface, the information is displayed on the interface after the transfer has been initiated and subsequently in the Sent orders menu item after querying the Status.
• After initiating the transfer on the MBH Bank App interface, information about the success of the order and the reason for rejection will appear on the results screen. For 101 bank ID profile, the bank status of the given order can also be viewed on the Transfer Details page in the Sent Orders menu item.

The transfer may have been successful, but there was no internet connection or mobile signal, so we were unable to send a notification. Please open your online banking or mobile app and check whether the transfer appears in your account history. Furthermore, as listed in our answer to the question ‘I initiated an instant payment, but it failed. Where can I see what happened?’

Visit any of our bank branches and submit a recall request. (A fee is charged for the recall.) A list of MBH Bank's nationwide branch network can be found on the website under the Contact menu, by selecting Branches and ATMs on the following page: https://www.mbhbank.hu/fiokkereso

• The incoming and accepted Qvik request to pay transfers are prccessed as instant payments.
• The qvik-QR, qvik link and qvik-NFC payment solutions execute payments as instant payment orders.

The Bank uses the branding elements of the instant payment system on electronic channels for instant payment.  If a transfer is executed as an instant payment order, the standard branding elements of instant payment will be displayed after the transfer order has been approved. In addition, the pictogram will also appear on transaction receipts and in the account history.

Secondary account identifiers make transfers more convenient and easier. Previously, you had to know the beneficiary's 16- or 24-digit bank account number to initiate a transfer. You can use the a secondary account identifier registered with the beneficiary's account-holding bank.

• Mobile phone number (Hungarian or foreign)
• Email address
• Tax identification number
• Tax number (Hungarian or foreign)

There are no additional costs when transferring funds to a secondary account identifier. However, registration, cancellation and renewal may be subject to a fee. The fee is included in the current account management notices and terms and conditions.

• To set up a mobile number: mobile phone(If you have a retail account starting with the bank identification code 101, please bring a mobile phone bill dated within the last 30 days, and also a certified translation if you have a foreign mobile number.)
• To set up an email address: mobile phone or other device on which you can view your emails on the spot.
• To set up a tax identification number: tax card
• No separate certificate or document is required to set up a tax number.

A secondary identifier, e.g. a given email address, can only be linked to one bank account. However, you can set up multiple secondary account identifiers for the same bank account number (e.g. an email address and a mobile phone number).

A secondary identifier, e.g. an email address, can only be linked to one bank account, so the previously set up secondary account identifier will be automatically deleted.

The same way you would transfer money to a bank account number. The only difference is that instead of the bank account number, you should enter the beneficiary's secondary ID.

If the secondary account identifier is not assigned to any bank account number, the transfer will fail. If the transfer is successful, please call our customer service, available 24 hours a day. Phone number: 06 80 350 350, Phone number to be used from abroad: +36 1 373 33 99

It is valid for 1 year from the date of registration. After that, for security reasons, it must be confirmed and renewed annually. We will send you a notification before it expires.

After the expiry, you must re-register your secondary account identifier. If you do not confirm it, we will automatically delete it from your bank account. Your partners can of course continue to transfer money to your bank account number or to another valid secondary account identifier.

The introduction of the Instant Payment System allows customers to send a payment request message to another party via electronic banking channels, asking them to transfer a specific amount of money. Thanks to this new service, the transaction can be approved or rejected within 60 days of receipt of the payment request, with the original amount or an amount changed with the consent of the beneficiary, and with a reference.
The service can provide a solution, for example, in the payment of utility bills, or in the payment of rent or any other service fees. The payment request makes it easier and more convenient to pay for your group of friends’ restaurant expenses; there is no need to count cash among yourselves, it is enough for someone to pay the bill and then send payment requests to the others for their share.

The payment request receipt and payment request sending service is available for both retail and corporate payment accounts held at MBH Bank.

Contracts for the payment request service can be concluded at the Bank's branches and/or via the Bank's electronic channels, which are listed in the User Manual.

Payment requests can only be received and sent via our electronic channels.

• Availability of electronic channels for retail customers: https://www.mbhbank.com/retail/digitalis-services
• Availability of electronic channels for corporate customers: https://www.mbhbank.com/corporate/digitalis-services

From these pages, you can access the relevant manual by selecting the appropriate electronic channel.

Yes. The Bank provides the service of sending payment requests on the basis of a contract/declaration to this effect.

After concluding the relevant contract, payment requests can only be initiated/sent via the electronic channel for which this function is included in the User Manual.

If the Customer does not wish to use the payment request initiation/sending service after the conclusion of the contract for the activation of the payment request initiation/sending service, they need to conclude a contract for the inactivation of the payment request initiation/sending, which can be concluded at the Bank's branches or via the electronic channel the User Manual for which contains this function.

• Availability of electronic channels for retail customers: ⁣https://www.mbhbank.com/retail/digitalis-services
• Availability of electronic channels for corporate customers: https://www.mbhbank.com/corporate/digitalis-services

From these pages, you can access the relevant manual by selecting the appropriate electronic channel.

The Bank provides the Payment Request reception service to Customers from 1 April 2024 without any contract/declaration to this effect.

If the Customer does not wish to use the Payment Request reception service, a contract for the inactivation of the Payment Request reception service must be concluded.

The contract for activation/inactivation of the Payment Request reception is available at the Bank's branches and through the electronic channel for which the function for activating the Payment Request reception is included in the User Manual.

• Availability of electronic channels for retail customers: https://www.mbhbank.com/retail/digitalis-services
• Availability of electronic channels for corporate customers: https://www.mbhbank.com/corporate/digitalis-services

From these pages, you can access the relevant manual by selecting the appropriate electronic channel.

In line with the instant payment limit, payment requests can be initiated for up to HUF 20 million. The above limits also apply to received payment requests.

The amount of the payment request can only be modified if the party initiating the payment request allows this when initiating the payment request.

Yes, the secondary account identifier of the paying party can be used when sending a payment request.

Receiving payment requests is free of charge for all customers. The fees applicable to the initiation of payment requests and related services are set out in MBH Bank's current Announcements on payment accounts, which are available at bank branches and on the MBH Bank website.

The expiry date of a payment request is determined by the person initiating/sending the request, but may not exceed 2 months after the submission of the payment request. The Paying Party may approve the instant payment order contained in the payment request within the validity period of the payment request.

The Beneficiary may recall the payment request before its validity period expires or before it is accepted/rejected by the Paying Party, which means that after the recall, the Paying Party cannot approve the instant payment order whose details were included in the recalled payment request.

The payer party can accept, reject, or ignore the request, or modify the amount and reference specified in the request (if the Beneficiary has indicated in the request that the amount and reference can be modified). If accepted, the request is fulfilled as an instant payment, i.e. the requested amount is credited to the payment account of the party initiating the payment request within five seconds.

If the received payment request is not approved or rejected, it will automatically expire after the validity period, after which you will no longer be able to initiate an instant payment based on the request. The status of the payment request will expire for the party sending the payment request.

The Bank sends notifications to customers free of charge: customers receive a message about the rejection of a payment request, stating the reason for the rejection, as well as notifications about incoming payment requests.

The Bank also informs customers about incoming or sent payment requests via electronic channels in mailbox or push messages.

If the customer has provided the Bank with an email address in connection with the payment request service or cash flow service, the information will also be sent by email. The Bank provides this information free of charge. The customer cannot unsubscribe from this information.

This is a new payment solution. The Single Data Entry Solution (EAM) enables the simple and automated submission of instant payments transfers orders using QR codes, NFC or deeplinks. The aim of the new service is to enable the paying party to settle retail purchases and bill payments, for example, by instant payment.

If the payment service based on EAM is available at the beneficiary (e.g., merchant, service provider), the payment can be made using a QR code, NFC signal, or deeplink in the following payment situations:

A QR code will appear on the cash register or POS device monitor in the store, which you can scan with your mobile phone to pay for the product or service you wish to purchase. The same option will be available not only in physical spaces, but also in online stores, for example.

In the case of EAM, there is no need to fill in the beneficiary's details and transaction data, as those are automatically filled in when the NFC tag, QR code or when the deeplink is scanned.

Date of launch of the service: 1 September 2024.

Qvik is the official brand name for instant payment initiated via payment requests or Single Data Entry Solution

We distinguish between the following variants:

• qvik-QR –> QR code payment
• qvik-NFC –> Contactless payment
• qvik-link –> Deeplink payment
• qvik-kérelem –> Payment request-based payment

The qvik-QR, qvik-NFC, and qvik-link are therefore part of a single data entry solution.

You can recognise the qvik acceptance points as all merchants, service providers, web shops, and invoice issuers are required to display the qvik logo if they offer such acceptance.

• On the paying party's side, there are no fees for instant payment orders initiated with EAM and payment requests, exclusively for natural persons. Corporate customers must pay the fees listed in the published terms and conditions.
• Secure - GIRO Zrt. operates the payment ecosystem, which includes certificate management for security code verification, domain registration of applications, and the generation and verification of messages in a closed system.
• It is convenient to use and does not require downloading a new application.

qvik-QR

• In this case, there is a paper-based or digital QR code that the paying party must scan. This can be done with a QR code reader built into the bank's mobile payment app, or by scanning the QR code with the factory camera of a smartphone or tablet.
• After scanning the QR code, the Bank App's transfer interface opens with all the necessary transaction data.
• If you find this acceptable, the transfer will be completed within a few seconds after approval.
• The paying party will receive a confirmation message about the completion of the transfer and can verify the success of the purchase in their account history.

qvik-NFC

• As the paying party, you touch your mobile phone or tablet to a merchant device capable of transmitting NFC signals after activating NFC in advance.
• The Bank App will then automatically display a transfer interface with all the necessary transaction details.
• If you find this acceptable, the transfer will be completed within a few seconds after approval.
• Az átutalás teljesüléséről a fizető fél visszaigazoló üzenetet kap, valamint a számlatörténetében győződhet meg annak sikerességéről.

qvik-link

• The Bank App transfer interface will appear for the customer, displaying all payment details.
• If you find this acceptable, the transfer will be completed within a few seconds after approval.
• The paying party will receive a confirmation message about the completion of the transfer and can verify its success in their account history.

The qvik payment option is available with mobile banking applications.

MBH Bank supports all three single data entry solutions (qvik QR, qvik NFC, qvik - link) on portable multifunctional devices (smartphones, tablets) used by customers, as follows:

The banking mobile app can be downloaded to portable multifunctional devices running the iOS operating system from the App Store or to Android devices from Google Play (not available on other operating systems).

Details:

OUT APP scanning

EAM payment is initiated by scanning a QR code directly with the phone's built-in camera, clicking on a deeplink, or receiving an NFC signal. Scanning the EAM automatically opens the banking app installed on the phone, which processes the scanned data. Therefore, EAM scanning is initiated before the Bank App is launched.

IN APP scanning

Within the mobile application, the user can start scanning by selecting one of the QR/NFC/deeplink-based scanning methods. Therefore, the EAM scanning process is initiated after launching the Bank App from the appropriate menu item.

After the scanning process is complete, both processes initiated from both directions go through the same validation and transaction steps, with no difference between the processes.

Which one reads the qvik instant payment order initiated with EAM in the case of an OUT APP process?

It depends on the operating system of the mobile device, its version, the phone settings, and the settings of the banking apps:

• IOS: in newer operating system versions, it offers a choice from a list of available applications (until one is selected as the default).
• Android: difficult to determine. It depends on the version of the mobile device's operating system, the phone settings, and the banking app settings.

What should I do if my preferred banking app does not open?

If you find it difficult to make qvik payments with your preferred app, we recommend that you use the in app scanning option. This means that you first log into the selected mobile app and then scan the data using the built-in QR code, NFC, or deeplink scanner. In the MBH Bank App, this option is available by clicking on the icon in the upper right corner of EAM history.

For users with one account

Even users with one payment account need to set up the payment account designated for qvik payments. The user sets up their own payment accounts for which they have right of disposal (data recorder, sole/joint signatory).
This means that the same payment account can be set up in different ways, depending on who the user is.

For users with multiple accounts (including multiple customer accounts) (including data recorders)

In the Menu / Settings / EAM payment menu, by selecting the account or accounts for your convenience, you can set which accounts you will be able to choose from for instant payment orders using the qvik payment solution (QR code, NFC, deeplink-based unified data entry solution) by scanning outside the application.

Based on the above, if you scan the data of the qvik payment order with the camera of your portable multifunctional device (e.g., smartphone, tablet), the NFC technology, or by tapping on deeplink (i.e., not through the MBH Bank App), you can choose from the selected accounts which account you would like the instant payment order to be executed from after scanning. If more than one account is selected, you will be able to choose from the pre-selected accounts for the instant payment order to be executed each time you scan outside the app.

The validity period is determined by the beneficiary, which is at least 120 seconds, but there may be QR codes or deeplinks that are valid for several months. During the validity period, the paying party can successfully initiate the instant payment order. An EAM can be scanned any number of times, but only one successful payment can be made with it.

The user has 3 options for a scanned EAM:

1. rejection
2. approval
3. deferred processing (including process interruption)

Scanned EAMs are automatically saved. If the EAM has not yet been rejected or approved, it can be approved later via the EAM history menu item until the end of the EAM's validity period.

If the user exits the application during the process/payment, before approval, the EAM operation will be automatically placed in a deferred lifecycle

Only qvik instant payment orders can be created from approved transactions initiated with EAM.

EAMs that have already been scanned can be found in this menu item.

These can be active EAMs that require intervention or inactive EAMs.

An active EAM is one that has not yet been approved or rejected, and whose validity period has not yet expired.

Only active deferred EAMs can be processed, which can be done in the detailed view:

• aprove
• reject